By Christine van Winkelen
Wisdom Works is a guide jam-packed with principles that will help you draw on people's wisdom to maintain rules clean, lessen waste, and construct competence and strength. you could both dip into it in response to your wishes, or paintings via it in a extra systematic technique to create a plan to enhance your organization's functionality. "Knowledge Works is a truly functional publication that gives confirmed recommendations for very important knowledge-related difficulties in companies together with: tips on how to persuade managers that wisdom is critical, how one can create a knowledge-sharing tradition, and the way to enhance the standard of conversations. �Read more...
summary: wisdom Works is a instruction manual jam-packed with principles that can assist you draw on people's wisdom to maintain principles clean, lessen waste, and construct competence and power. you could both dip into it in keeping with your wishes, or paintings via it in a extra systematic method to create a plan to enhance your organization's functionality. "Knowledge Works is a really functional publication that gives confirmed recommendations for vital knowledge-related difficulties in companies together with: easy methods to persuade managers that wisdom is critical, the right way to create a knowledge-sharing tradition, and the way to enhance the standard of conversations
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Extra resources for Knowledge works : the handbook of practical ways to identify and solve common organizational problems for better performance
You may find repeated problems that can be resolved with a coherent intervention. Seek to influence these patterns for greatest impact. ✓ Don’t rush thinking about the alignment factors. With some careful thought about what they really mean for each of the nine knowledge flows it is possible to design simple interventions with high impact. ✓ Don’t be rigid about organizational boundaries – in today’s networked organizations these can be fluid. Set the boundary that is appropriate for the situation you are trying to understand, but then apply it consistently.
Even though knowledge-related initiatives have made progress in many businesses, frequently they do more for back office supporting functions than core business activities. Even when front line people think they are a good idea in theory, the benefits seem nebulous so they become a low priority. Yet . . the only place improving knowledge flows matters is at the front line of the business! The front line is where the business interfaces with the customer, with suppliers, with partners. The whole “brain” of the organization must be at the disposal of people at the front line as they really do both create and use the intellectual resources of the business.
Chapter 3 TAKING KNOWLEDGE INITIATIVES TO THE FRONT LINE OF THE ORGANIZATION Snapshot How can a knowledge perspective make a difference to performance at the front line of operations in an organization? The front line is where the activities occur which allow an organization to achieve its main purpose and generate value. The research showed that how you go about introducing knowledge initiatives to the front line depends more than anything on how much discretion individual people there have to decide how to do their job.