"A stable technique removes wasted time."--Bill Gates.
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Extra info for The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability
The business process requires a significant effort because of the manual nature of the work. Figure 2-20 Scores for Pain Level ? Process Exist? This criterion simply states whether a formal process already exists, and Figure 2-21 deﬁnes this criterion. S TEP 1: D EVELOP THE P ROCESS I NVENTORY Score 0 1 39 Description A business process exists. No documented business process exists. Figure 2-21 Scores for Process Exist? Figure 2-22 shows the scale and scores from the current state category added to the process prioritization table, which continues to suggest that the budgeting process is the highest priority, since it has a total score of 20.
T HE P OWER 32 OF B USINESS P ROCESS I MPROVEMENT Impact Number Affected 3 = large number 2 = average number 1 = small number Client Level 3 = senior 2 = management 1 = other Figure 2-9 Impact Category Score 1 Description 2 The business process affects few employees. The business process affects an average number of employees. 3 The business process affects a high number of employees. Figure 2-10 Scores for Number Affected Score 1 2 3 Description The business process affects the other group, mostly composed of professional or hourly employees.
If you decide to apply weighting, assign a weight to each category on a scale of 1 to 100. Decide which is the most valuable category, then decide where each of the other categories fall with respect to that most valuable one: half as valuable, a third, and so forth. Assign weights so that the total of all categories equal 100. For example, if we decided to apply a weight to the four general categories, we might use the following weights: ? ? 35 percent for the impact category 30 percent for the implementation category 20 percent for the current state category 15 percent for the value category In this example, I deﬁned the impact category as the most important, giving it 35 percent out of a possible 100 percent.